Carglass

Carglass

Carglass is a commercial brand for vehicle glass repair and replacement that belongs to the Belron group, a subsidiary of the Belgian D'Ieteren group.

The company was founded in 1979 in Sweden by the Belgian Leroi family. This family had a wholesale business in car windows in Belgium. Carglass Nederland started its activities in 1982 with the takeover of wholesaler Mobielglas. They opened their own first branch in Eindhoven, the second in Heerlen. Since 1987, Carglass has been part of the South African group Belron. The real breakthrough and greatest growth began in 1989 when the number of branches, number of employees and turnover skyrocketed. At the end of the nineties, the company came back into Belgian hands when the car group D'Ieteren acquired the majority of shares. The remaining shares are held by the Belgian investment group Cobepa. In 2016, Carglass started repairing minor car damage. In 2019, the company announced that it would retire this service due to disappointing numbers of car repairs. At that time, Carglass offered this service in 24 branches, under the name Carmetics. To the extent in was possible, Employees who worked on repairs were given a different position within the company. An unknown number of people were dismissed. In 2020, Belron took over the automotive glass activities of car service chain A.T.U., the largest garage chain in Germany. Since then, Carglass has been providing car window repairs and replacements in the almost 600 A.T.U. sales outlets in Germany and Austria. In the same week, Belron announced that it would be reducing its services in France. It was negotiating the sale of Carglass Maison, for home car repairs, to the German holding company Mutares and HomeServe France, which is part of a British listed group of the same name.

Locations

Carglass is present in most European countries and throughout the world.[1]

France

Carglass headquarters in the north of La Défense .

Carglass' headquarters are now located in France Courbevoie in Hauts-de-Seine, north of the La Défense business district.

Carglass had, at the end of December 2022, nearly 3000 employees, in more than 700 intervention centers[2] and more than 350 workshop-vehicles.[3][4]

The headquarters, in Courbevoie, also includes a car glass repair and replacement center, as well as the corporate repairer university. In 2014, Carglass created the first professional glass operator qualification certificate, recognized by automotive professionals.[5]

Carglass' internal customer relations center is located at the Futuroscope Technopole in Poitiers, Vienne.[6]

Since 2010, Carglass has invested in a CSR approach, promoting the repair of windshields instead of their replacement, recycling 100% of broken windshields and electrifying its fleet of workshop vehicles. The company is certified ISO 9001, ISO 14001 and ISO 45001 and has obtained the Gold Ecovadis seal.[7][8]

Ownership

Belron, the brand owner, has the following shareholders:[9]

References

  1. ^ "Qui Sommes-Nous". Carglass® (in French). Retrieved 2024-05-07.
  2. ^ Lamigeon, Philippe (2023-07-17). "Carglass intervient dans 280 Norauto". Zepros (in French). Retrieved 2024-05-07.
  3. ^ "Qui sommes-nous". carglass.fr. Retrieved 2021-12-13..
  4. ^ "Carglass, spécialiste de la réparation de pare-brise". Votre Journal (in French). 2023-01-04. Retrieved 2024-05-07.
  5. ^ Pérou, Justine (2020-02-26). "Carglass prévoit de recruter 500 collaborateurs en 2020". www.largus.fr (in French). Retrieved 2024-05-07.
  6. ^ Nouvelle, L'Usine (2006-03-31). "Carglass ouvre un centre d'appels au Futuroscope - Quotidien des Usines". L'Usine nouvelle (in French). Retrieved 2020-03-09.
  7. ^ Pérou, Justine (2020-02-26). "Carglass prévoit de recruter 500 collaborateurs en 2020". www.largus.fr (in French). Retrieved 2024-05-07.
  8. ^ Gervasio, Jean-Marc (2022-12-14). "Neil Rogers prend la tête de Carglass France" (in French). www.auto-infos.fr. Retrieved 2024-05-07.
  9. ^ "Clôture de l'opération avec les nouveaux actionnaires de Belron". D'Ieteren Group (in French). 2021-12-17. Retrieved 2024-05-07.

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