The station has transit bulbs which extend the sidewalk of Carl Street, to meet trains like a side platform, allowing passengers to board or depart from trains. The stops are located just before trains cross Cole Street. Two mini-high platforms are located east of the main platforms, at the Sunset Tunnel portal which provide access to both lines for people with disabilities.
The stop is also served by bus routes 37 and 43, plus the N Bus and N Owl bus routes, which provide service along the N Judah line during the early morning and late night hours respectively when trains do not operate.[3]
The project which built the transit bulbs was approved in 2011 and constructed in 2012.[4] Further streetscape improvements on the bulbs began construction as part of the Inner Sunset Streetscape Project in September 2017.[5]