Draft:CSI (Computer Solutions Inc.)

CSI (Computer Solutions Inc.)
TypePrivate limited company
IndustryInformation technology, Electronics distribution
Founded1999; 27 years ago (1999)
FounderMohammad Abul Hasan
HeadquartersSherin Plaza, 77 Laboratory Road, Elephant Road, Dhaka-1205, Bangladesh
Area served
Bangladesh
Key people
Mohammad Abul Hasan (CEO)
ProductsComputer hardware, Networking equipment, Surveillance systems, Office equipment, Consumer electronics
Number of employees
~500 (2025)
Websitewww.csi.com.bd

CSI (Computer Solutions Inc.) is a Bangladeshi information technology company engaged in the distribution and retail of computer hardware, networking equipment, surveillance systems, and office technology products. CSI was founded in 1999 by Mohammad Abul Hasan and is headquartered at Sherin Plaza, 77 Laboratory Road, Elephant Road, Dhaka-1205, Bangladesh.[1] CSI also maintains overseas offices in Hong Kong and Shenzhen, China. The company serves as an authorized distributor for more than 25 international technology brands and operates a nationwide retail and distribution network comprising over 21 branches across Bangladesh.[2]

CSI is ISO 9001:2015 certified for quality management by QFS Management Systems LLP, a certification body accredited by the Standards Council of Canada (SCC).[3]

History

CSI was founded in 1999 by Mohammad Abul Hasan in Dhaka, Bangladesh, with the goal of supporting the growth of Bangladesh's information and communications technology (ICT) sector.[1] In its early years, CSI operated as a retail store selling computer components and peripherals from Elephant Road, one of the most prominent commercial hubs for electronics in Dhaka.

During the 2000s, CSI gradually expanded beyond retail and entered the distribution business. CSI secured authorized distributorship agreements with several international technology brands, which allowed the company to supply products to retailers, resellers, and corporate clients across the country. CSI's product range also expanded during this period, extending from basic computer components to networking equipment, security and surveillance systems, office technology, and consumer electronics.[1]

By the 2010s, CSI had established branch offices in all eight divisional cities of Bangladesh, as well as in several district-level towns. CSI opened locations in Chattogram, Sylhet, Rajshahi, Rangpur, Khulna, Barisal, Cumilla, Bogra, Jashore, Mymensingh, Faridpur, Kushtia, Pabna, Noakhali, and Feni, along with multiple branches within Dhaka.[4]

CSI also expanded its operations internationally by establishing PC Power Technology (HK) Limited in Hong Kong and a liaison office in Shenzhen, China. These overseas offices serve as supply chain support centers, enabling CSI to work directly with manufacturers and technology suppliers in the Asia-Pacific region.[1]

In November 2024, CSI received ISO 9001:2015 certification from QFS Management Systems LLP for its operations in IT product importation, distribution, and service delivery.[3] as well as Bangladeshi technology YouTube channel PC Builder Bangladesh featured CSI's factory and headquarters operations in a video tour, showcasing the company's distribution and manufacturing facilities.[5]

Operations

Headquarters and branches

CSI's corporate headquarters is located at Sherin Plaza, 77 Laboratory Road, New Elephant Road, Dhaka-1205, Bangladesh, occupying the 1st through 5th floors of the building.[1] The head office serves as the central hub for CSI's administrative, distribution, and management operations.

CSI operates more than 21 branches across Bangladesh. These include locations at Elephant Road (Dhaka), BCS Computer City at IDB Bhaban (Dhaka), Uttara (Dhaka), Laboratory Road (Dhaka), Motijheel (Dhaka), Banani (Dhaka), Chattogram, Sylhet, Rajshahi, Rangpur, Khulna, Barisal, Cumilla, Bogra, Jashore, Mymensingh, Faridpur, Kushtia, Pabna, Noakhali, and Feni.[4]

International offices

CSI operates two overseas offices:[1]

  • PC Power Technology (HK) Limited — Room 03, 24/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong
  • CSI (Shenzhen) — B06, Floor 36, Block A, Electronic Technology Building, No. 2070, Shennan Middle Road, Futian District, Shenzhen, China

These offices support CSI's supply chain by facilitating direct engagement with manufacturers and technology suppliers in the Asia-Pacific region.

Workforce

As of 2025, CSI employs approximately 500 people across its operations. The workforce includes around 200 sales personnel, 120 support engineers, 45 product managers, 35 marketing professionals, and approximately 100 staff in human resources, administration, finance, and dedicated support roles.[1]

CSI provides after-sales technical support services described as available on a 24-hour, 7-days-a-week, 365-days-a-year basis. Services include on-site help desk support, mission-critical system support, multi-product support capability, and nationwide service coverage through CSI's branch network.[1]

Products and services

CSI distributes and retails products across multiple categories of information technology hardware, accessories, and solutions.[2]

Computer components

CSI offers PC casings, motherboards, graphics cards, processors from AMD and Intel, RAM modules, solid-state drives (SSDs), hard disk drives (HDDs), power supply units, CPU coolers, casing fans, and liquid cooling systems. Component brands distributed by CSI include DeepCool, Lian Li, Biostar, Maxsun, Apacer, and PC Power.[6]

Peripherals and accessories

CSI sells keyboards, mice, mouse pads, headphones, speakers, webcams, cables, converters, USB hubs, flash drives, memory cards, screen bars, monitor arms, laptop coolers, and thermal paste. These products are sourced from brands such as Ugreen, DTECH, EKSA, OneOdio, Forev, BenQ, Verbatim, and DeepCool.[7]

Monitors and displays

CSI retails desktop monitors for gaming, professional design, office, and general use. Monitor brands available through CSI include BenQ, Dahua, PC Power, UNV, and Wintech.[8]

Security and surveillance

CSI distributes a range of surveillance and security products, including IP cameras, CCTV cameras, PTZ (pan-tilt-zoom) cameras, DVRs, NVRs, and XVR (extended video recorder) systems. The primary brands in this category distributed by CSI are Hikvision, Dahua, and UNV (Uniview).[9]

Office equipment

CSI supplies printers, scanners, projectors, projection screens, interactive flat panels (IFPs), UPS systems, batteries, and laminating machines. Office equipment brands available through CSI include BenQ, Canon, Optoma, Plustek, KSTAR, and Huanda.[10]

Networking

CSI offers routers, managed and unmanaged network switches, network adapters, UTP cables, connectors, range extenders, and splitters. Networking brands distributed by CSI include D-Link, Cisco, Dahua, Hikvision, Tenda, Ugreen, DTECH, and PC Power.[11]

Server infrastructure

CSI supplies server cabinets and rack systems in various configurations, including floor-stand, wall-mount, glass-door, and open-rack models. These products are sourced from Toten and other manufacturers.[12]

Consumer gadgets

CSI also retails consumer electronic gadgets, including wireless earbuds, smartwatches, and power banks from brands such as F&D (Fenda), WGP, and Ugreen.[13]

Brand partnerships

CSI is an authorized distributor in Bangladesh for more than 25 international technology brands. CSI holds official distribution agreements authorizing the company to import, distribute, sell, and provide warranty services for these brands within the country.[2][14]

Key brand partners of CSI include:

Certifications

ISO 9001:2015

CSI is ISO 9001:2015 certified for quality management. The certification was issued by QFS Management Systems LLP, a certification body accredited by the Standards Council of Canada (SCC) under accreditation number CB-MS 0077.[3]

Detail Information
Standard ISO 9001:2015
Certifying body QFS Management Systems LLP
Accreditation Standards Council of Canada (SCC), Accreditation No. CB-MS 0077
Certificate number SCC/INT/2411CO/8536
Registration number QICS/QS11/0198066
IAF codes 29 & 35
Scope Importers, distributors and service providers of IT products, electrical and electronics, security systems and surveillance, and accessories
Initial certification date 18 November 2024
Date of certificate 8 November 2024
Re-certification due 17 November 2027

The certification scope covers CSI's core business operations, including the importation, distribution, and servicing of information technology products, electrical and electronic equipment, security and surveillance systems, and related accessories across Bangladesh.[3]

Distribution certificates

CSI has received authorized distributor certificates from international brands including Apacer, D-Link, Dahua, F&D (Fenda), KSTAR, Optoma, Plustek, Toten, and UNV, among others.[1]

Financial and corporate partners

CSI maintains banking relationships with several financial institutions in Bangladesh, including Southeast Bank PLC, BRAC Bank, Standard Chartered Bangladesh, Dutch-Bangla Bank, Islami Bank Bangladesh, City Bank, Eastern Bank, and the mobile financial service provider bKash.[1]

CSI's corporate partners for connectivity and infrastructure services include BRACNET Limited, Link3 Technologies Limited, and Fiber@Home Ltd.[1]

Founder

Mohammad Abul Hasan is the founder and chief executive officer (CEO) of CSI. He established CSI in 1999 with a focus on building Bangladesh's ICT infrastructure and contributing to the country's digital economy.[1] Under his leadership, CSI has grown from a single retail outlet in Dhaka to a nationwide distribution and retail network with international offices in Hong Kong and Shenzhen, China.

See also

References

  1. ^ a b c d e f g h i j k l "Company Overview".
  2. ^ a b c "CSI – Authorized Distributor of Tech Products in Bangladesh".
  3. ^ a b c d "ISO 9001:2015 Certification (Certificate No. QICS/QS11/0198066)".
  4. ^ a b "Branch Locations".
  5. ^ "PC Power & Computer Solutions INC Factory and HQ Visit". PC Builder Bangladesh. November 2024.
  6. ^ "Computer Components".
  7. ^ "Accessories".
  8. ^ "Monitors".
  9. ^ "Security & Camera".
  10. ^ "Office Equipment".
  11. ^ "Networking".
  12. ^ "Server Cabinet".
  13. ^ "Gadgets".
  14. ^ "Our Brands".


Content Disclaimer

Informasi ini disarikan dari Wikipedia dan disajikan kembali untuk tujuan edukasi. Konten tersedia di bawah lisensi CC BY-SA 3.0. Kami tidak bertanggung jawab atas ketidakakuratan data yang bersumber dari kontribusi publik tersebut.

  1. The information displayed on this website is sourced in part or in whole from Wikipedia and has been adapted for the purpose of restating it. We strive to provide accurate and relevant information, however:
  2. There is no guarantee of absolute accuracy. Wikipedia is an open, collaborative project that can be edited by anyone, so information is subject to change.
  3. It is not intended to constitute professional advice. The content displayed is for informational and educational purposes only. For important decisions (e.g., medical, legal, or financial), please consult a professional.
  4. Content copyright. Wikipedia is licensed under the Creative Commons Attribution-ShareAlike License (CC BY-SA). This means that content may be reused with appropriate attribution and shared under a similar license.
  5. Responsible use. Any risk arising from the use of information from this website is entirely the responsibility of the user.