Submission declined on 16 June 2026 by Zalaraz (talk). This draft's references do not show that the subject meets Wikipedia's criteria for inclusion for organizations and companies. The draft requires multiple published secondary sources that: provide significant coverage: discuss the subject in detail, excluding routine coverage like product launches, staff appointments, or financial reports and listings in databases or listicles; are reliable: from reputable outlets with editorial oversight; are independent: not connected to the subject, such as press releases, the subject's own website, or sponsored content. Please add references that meet all three of these criteria. If none exist, the subject is not yet suitable for Wikipedia. If you would like to continue working on the submission, click on the "Edit" tab at the top of the window. If you have not resolved the issues listed above, your draft will be declined again and potentially deleted. If you need extra help, please ask us a question at the AfC Help Desk or get live help from experienced editors. Please do not remove reviewer comments or this notice until the submission is accepted. Where to get help If you need help editing or submitting your draft, please ask us a question at the AfC Help Desk or get live help from experienced editors. These venues are only for help with editing and the submission process, not to get reviews. If you need feedback on your draft, or if the review is taking a lot of time, you can try asking for help on the talk page of a relevant WikiProject. Some WikiProjects are more active than others so a speedy reply is not guaranteed. How to improve a draft Wikipedia:Contributing to Wikipedia – a basic overview on how to edit Wikipedia. Help:Wikitext – how to use the markup Help:Referencing for beginners – how to include references Wikipedia:Article development – how to develop your article Wikipedia:Writing better articles – how to improve your article Wikipedia:Verifiability – make sure your article includes reliable third-party sources You can also browse Wikipedia:Featured articles and Wikipedia:Good articles to find examples of Wikipedia's best writing on topics similar to your proposed article. Improving your odds of a speedy review To improve your odds of a faster review, tag your draft with relevant WikiProject tags using the button below. This will let reviewers know a new draft has been submitted in their area of interest. For instance, if you wrote about a female astronomer, you would want to add the Biography, Astronomy, and Women scientists tags. Add tags to your draft Editor resources Easy tools: Citation bot (help) | Advanced: Fix bare URLs Declined by Zalaraz 2 months ago. Last edited by Zalaraz 2 months ago. Reviewer: Inform author. Resubmit Please note that if the issues are not fixed, the draft will be declined again.

• Comment: In accordance with the Wikimedia Foundation's Terms of Use, I disclose that I have been paid by my employer for my contributions to this article. Enerelee (talk) 08:45, 16 June 2026 (UTC)

CallPro LLC

Type	Private
Industry	Information Techlonogy
Founded	2014.04.07
Headquarters	Ulaanbaatar, Mongolia
Products	CallPro Voice CallPro Text CallPro Teams CallPro Social
Number of employees	100
Website	https://en.callpro.mn/

CallPro LLC (Mongolian: КоллПро ХХК) is a Mongolian telecommunications and information technology company headquartered in Ulaanbaatar, Mongolia. Founded in 2014, the company developed the country's early cloud-based enterprise communication systems. It specializes in business-to-business (B2B) infrastructure, providing cloud contact centers, virtual private branch exchange (IP-PBX) networks, and automated software solutions designed to digitize customer service workflows and corporate communications. As of 2026, CallPro provides cloud communication infrastructure to over 4,000 corporate clients across Mongolia and Central Asia, and operates subsidiary offices in Kyrgyzstan, Singapore, and the United States.

CallPro was founded on April 7, 2014, by G. Tulga, B. Ider-Od, and A. Zolzaya. The company initially entered the market by developing enterprise-level routing software designed to manage inbound corporate telephone traffic and minimize missed client calls. During the late 2010s, CallPro transitioned its product architecture to cloud infrastructure, becoming one of the early providers of virtual telecommunication services in Mongolia.

In 2022, CallPro expanded internationally by establishing its first foreign subsidiary, CallPro KG LLC, in Kyrgyzstan. This was followed by the incorporation of CallPro US Inc. in the United States in 2023, and CallPro Pte. Ltd. in Singapore in 2025. In 2024, the company's internal security management systems received the international ISO/IEC 27001 certification for information security management.^[1]

The company provides a unified B2B communications platform consisting of several modular software-as-a-service (SaaS) products:

A cloud-based enterprise telephony system featuring interactive voice response (IVR), automated call distribution, call recording, scheduling, and analytics dashboards.^[2]

A messaging service allowing businesses to send and receive bulk Short Message Service (SMS) text messages, integrate one-time passwords (OTP) via APIs, and issue automated system status notifications.^[3]

An enterprise internal communication platform that combines corporate instant messaging with virtual internal numbering, allowing remote employees to make intra-organizational voice calls via desktop and mobile software.^[4]

An omnichannel inbox platform that aggregates incoming direct messages from external applications, including Facebook, Instagram, Telegram, Viber, and WhatsApp, into a single dashboard for customer service agents.^[5]

An artificial intelligence extension that integrates natural language understanding (NLU) chat assistants into CallPro Social and speech-to-text transcription capabilities into CallPro Voice analytics.^[6]

A business process outsourcing (BPO) service providing trained personnel for managing outbound corporate calls, debt collection processing, and market research surveys.^[7]

CallPro acts as a regional aggregator and technology partner for multinational communication platforms in Central Asia:

CallPro serves as an official messaging partner^[8] and acts as the exclusive reseller for Rakuten Viber advertising services within the Mongolian market^[9], implementing services such as Viber Business Messages, Viber Business Calls, Viber Chatbots and Viber Ads.^[10]

The company is designated as an official WhatsApp Solution Partner, providing authorized access to the WhatsApp Business API for regional enterprises requiring official green-badge verification.

The company's automated voice analytics modules are integrated with regional Central Asian artificial intelligence models and Mongolian text-to-speech providers, such as Chimege Systems.^[11]