Draft:Vendormint

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Vendormint, LLC
TypePrivate
IndustryFinancial Services
Founded2024; 2 years ago[1]
FoundersMax Borin, Founder & CEO[2]
Headquarters
Rogers, AR[3]
,
US
Number of locations
1
Area served
United States
Websitehttps://vendormint.com/

Vendormint is an American retail operations and revenue recovery company. The company provides deduction recovery, compliance management, document retrieval, and logistics advisory services for consumer packaged goods (CPG) manufacturers and suppliers selling to major North American retailers.[4]

In addition to revenue recovery services, Vendormint has expanded its focus to include operational intelligence, financial reporting, and the application of artificial intelligence (AI) to retail operations.[5]

The company is headquartered in Rogers, Arkansas.

History

Founding and Early Development

Vendormint was founded in 2024 by entrepreneur Max Borin[6] to address financial and operational challenges faced by suppliers selling through large retail chains.

Rather than operating as a traditional consulting firm or software provider, Vendormint adopted a performance-based business model in which clients pay only on successfully recovered revenue. The company combined retail operations expertise with technology-assisted analysis to review financial records, identify recovery opportunities, and support suppliers throughout the dispute resolution process.

Growth and Expansion

Following its founding, Vendormint expanded its services beyond deduction recovery to include compliance management, document retrieval, logistics and routing advisory, and operational reporting. The company broadened its customer base to serve consumer packaged goods (CPG) manufacturers and suppliers across multiple retail sectors, supporting organizations that conduct business with more than 50 North American retailers, including Walmart, Target, and Kroger.[7]

Company executives, including VP of Sales Greg Porlier, COO Dallas Counts, and Chief Technology Officer Rob Gonda, became active participants in industry discussions surrounding retail operations, artificial intelligence, and supply chain performance.[5][8]

Technology[7]

Vendormint combines data analytics, workflow automation, and artificial intelligence (AI) with human-led financial analysis to support revenue recovery and retail operations. Rather than functioning as a standalone software platform, the company's technology is integrated into its managed services model, enabling analysts to evaluate retailer deductions, organize supporting documentation, identify operational trends, and monitor financial performance across supplier organizations.

The company's technology is designed to aggregate information from:

  • Enterprise resource planning (ERP) systems
  • Retailer portals
  • Logistics records
  • Invoices
  • Proof-of-delivery documentation
  • Other financial data sources

By consolidating information from multiple systems, Vendormint assists suppliers in identifying deduction patterns, tracking dispute status, and improving visibility into retailer-specific compliance requirements.

Vendormint also utilizes artificial intelligence and machine learning to support operational reporting, document management, and data analysis. The company emphasizes the combination of technology with retail operations experience to interpret complex deduction scenarios, prioritize recovery efforts, and identify recurring operational issues that contribute to future deductions.

Services[9]

Deduction Recovery

Deduction Recovery is Vendormint's primary service and focuses on identifying, researching, and disputing retailer deductions, chargebacks, and payment discrepancies on behalf of suppliers. The company reviews financial records, retailer claims, and supporting documentation to determine whether deductions comply with retailer policies and contractual agreements. Recovery efforts include managing disputes, monitoring claim status, and communicating with retailers throughout the resolution process.

The service is intended to help suppliers recover revenue associated with shortages, pricing discrepancies, freight claims, promotional deductions, compliance penalties, and other retailer-issued deductions. Vendormint's recovery process also incorporates analysis of deduction trends to identify recurring operational issues that may contribute to future deductions.

Compliance Management

Vendormint provides compliance management services designed to help suppliers meet retailer-specific operational requirements. The service includes evaluating supplier performance against retailer compliance programs, identifying recurring compliance issues, and providing reporting intended to improve operational consistency.

Compliance management addresses areas such as shipping requirements, routing procedures, labeling standards, documentation practices, and retailer-specific scorecards. By analyzing compliance-related deductions and operational data, the company assists suppliers in identifying process improvements intended to reduce future penalties and strengthen retailer relationships.

Document Retrieval

Document Retrieval is a supporting service that focuses on locating, organizing, and managing the documentation required to dispute retailer deductions and compliance claims. Vendormint works with suppliers to obtain records including proof of delivery, bills of lading, invoices, freight documentation, promotional agreements, and receiving records.

The service is intended to improve documentation availability during the dispute process and reduce delays associated with locating supporting records. Document management also contributes to operational reporting by centralizing records used in deduction recovery and compliance analysis.

Logistics and routing advisory

Vendormint's logistics and routing advisory service provides analysis of transportation, routing, and fulfillment processes that may contribute to retailer deductions. The service evaluates shipping practices, routing compliance, freight documentation, and supply chain workflows to identify operational factors associated with recurring chargebacks and penalties.

The advisory service is designed to complement deduction recovery by addressing operational issues before deductions occur. Recommendations may include improvements to routing compliance, shipment documentation, communication between supply chain partners, and fulfillment processes to support retailer requirements and reduce recurring operational disruptions.

References

  1. ^ https://www.bbb.org/us/ar/rogers/profile/business-consultant/vendormint-llc-0935-90408060
  2. ^ https://www.thescxchange.com/blog/tariffs-retail-suppliers
  3. ^ https://business.greaterbentonville.com/list/member/vendormint-10318
  4. ^ "Vendormint, LLC | BBB Business Profile | Better Business Bureau". www.bbb.org. Retrieved 2026-07-13.
  5. ^ a b Vendormint (2026-06-22). Executive Media Roundtable: AI’s Transformational Impact in Retail. Retrieved 2026-07-13 – via YouTube.
  6. ^ "Max Borin 🟢 - Vendormint | LinkedIn". www.linkedin.com. Archived from the original on 2025-04-06. Retrieved 2026-07-13.
  7. ^ a b "Vendormint - Recover What Retailers Owe You". vendormint.com. Retrieved 2026-07-13.
  8. ^ "Adaptability is the New Currency of Work with Dallas Counts". Apple Podcasts. Retrieved 2026-07-13.
  9. ^ Flanakin, Duggan (2025-05-07). "Navigating The Complex World Of Supplier-Retailer Relations". Global Trade Magazine. Retrieved 2026-07-13.

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