Freshservice

Freshservice
DeveloperFreshworks
Release2014; 12 years ago (2014)
Operating systemWeb, Android, iOS
PlatformSaaS
TypeITSM
LicenseProprietary
Websitefreshworks.com/freshservice/

Freshservice is an IT and enterprise service management platform developed by Freshworks in 2014. It offers software and hardware asset management, incident management, and service request tracking services.[1] It is cloud-based and follows the Information Technology Infrastructure Library (ITIL) practises for IT service delivery.

Freshservice is targeted towards small business operations and is available on web and mobile platforms.[2][3] It's a subscription software and does not offer a free plan.[4]

TechRadar and PCMag have included Freshservice among ITSM tools used by large organizations.[4][5] As per SEC filings, the platform was being used by 8,900 clients in 2020.[6]

See also

References

  1. ^ Mishra, Pankaj (January 21, 2014). "Freshdesk Targets Small Businesses With New IT Service Desk In The Cloud".
  2. ^ https://www.pcmag.com/comparisons/manageengine-service-desk-plus-vs-freshservice-help-desk-leaders-face-off
  3. ^ "Freshservice Review: Features, Pros and Cons".
  4. ^ a b "Freshservice Review". PCMAG. July 19, 2019.
  5. ^ Mukherjee, Ritoban (July 5, 2023). "Best ITSM tool of 2025". TechRadar.
  6. ^ https://www.sec.gov/Archives/edgar/data/1544522/000162828021019055/freshworks424b4.htm

Content Disclaimer

Informasi ini disarikan dari Wikipedia dan disajikan kembali untuk tujuan edukasi. Konten tersedia di bawah lisensi CC BY-SA 3.0. Kami tidak bertanggung jawab atas ketidakakuratan data yang bersumber dari kontribusi publik tersebut.

  1. The information displayed on this website is sourced in part or in whole from Wikipedia and has been adapted for the purpose of restating it. We strive to provide accurate and relevant information, however:
  2. There is no guarantee of absolute accuracy. Wikipedia is an open, collaborative project that can be edited by anyone, so information is subject to change.
  3. It is not intended to constitute professional advice. The content displayed is for informational and educational purposes only. For important decisions (e.g., medical, legal, or financial), please consult a professional.
  4. Content copyright. Wikipedia is licensed under the Creative Commons Attribution-ShareAlike License (CC BY-SA). This means that content may be reused with appropriate attribution and shared under a similar license.
  5. Responsible use. Any risk arising from the use of information from this website is entirely the responsibility of the user.