Kandola grew up in England before moving to Montreal, Quebec when she was nine years old.[1] She has noted that she wanted to grow up to become a doctor from an early age.
In 2003, she moved to Yellowknife, the capital city of the Northwest Territories to become a regional medical officer under the leadership of Andre Corriveau. In 2009, she briefly rose to the role of chief medical officer to oversee the region's response to the 2009 swine flu pandemic.[5][6] At the peak of the pandemic, 25 of the territory's 33 communities had identified cases of H1N1.[6] In that role, she also supervised the roll-out of the H1N1 vaccine, organizing immunization action teams as 34,000 doses were shipped to vaccinate Northwest Territory residents.[7]
On October 1, 2018, Kandola assumed the position of Chief Medical Officer of the Northwest Territories, succeeding Andre Corriveau.[4]
COVID-19 Response
Kandola has overseen the Northwest Territories' response to the coronavirus disease 2019 (COVID-19) pandemic in the Northwest Territories. Once the public health emergency was declared on March 18, 2020, she noted that more than 1,000 students would be returning to Yellowknife from spring break, which would risk bringing new infections into the region.[5] As a result, from March 21 through April 27, 2020, she oversaw the order for all returning residents of the region to self-isolate for 14 days, granting exemptions for essential workers.[8] These measures also tightened security along the border to reduce unnecessary travel out of the territory.[8][9] On April 27 through May 12, she and her team tightened the rule to require that essential workers crossing the border must also self-isolate unless they have written permission exempting them.[9] Kandola has cited these precautions as the reason the Northwest Territories was able to prevent community spread of the disease and limit its caseload.[5]
On May 15, 2020, Kandola declared that the Northwest Territories would ease some of their imposed restrictions, entering into phase one of its pandemic recovery plan.[10] The announcement came 28 days after the territory's last active COVID-19 case.[11] Under the first phase, select businesses and institutions, including schools, hair salons, and museums, would be allowed to reopen with appropriate physical distancing measures in place.[11] In addition, the new measures would permit five people to visit a given house, with no more than 10 people in a house at any given time. In this phase, however, border controls remain the same, only allowing residents, essential workers, and a few addition exemptions into the territory.[10][11]
During her response to the pandemic, Kandola has attracted praise for her compassion.[12][13] During a press conference in April 2020, Kandola stated that her office would not identify a small community within the Northwest Territories that had a confirmed COVID-19 case to protect members of that community from being "abused, shunned, and threatened."[13] She also warned that if anyone is found guilty of threatening COVID-19 patients would be met with enforcement. First Nations Chief Louis Balsillie and Fort Resolution Mayor Patrick Simon, however, have been critical of this policy, noting the importance of knowing whether or not their community has been any active infections.[14]
