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Metro Call-A-Ride

Metro Call-A-Ride
A Metro Call-A-Ride van in 2011
ParentBi-State Development Agency
Founded1987
Service areaCity of St. Louis
St. Louis County
Service typeParatransit
Fleet123 vans
Daily ridership1,400 (weekdays, Q2 2024)[1]
Annual ridership278,900 (2023)[2]
Fuel typeDiesel
OperatorMetro Transit
Websitemetrostlouis.org/metrocallaride

Metro Call-A-Ride is a paratransit service operated by Metro Transit that serves parts of Greater St. Louis. In 2023, the service had an annual ridership of 278,900, or about 1,400 per weekday as of the second quarter of 2024.

Service

Metro Call-A-Ride serves passengers in the city of St. Louis and St. Louis County who have limited access to MetroBus or MetroLink and/or disabled residents who are unable to use those services.[3] Call-A-Ride does not travel on fixed routes like MetroBus and provides service within 3/4 mile of a MetroBus or MetroLink station only when buses and trains are in service.[4]

In April 2023, in response to ongoing operator shortages, Metro announced that it would reduce its service area for Call-A-Ride, primarily in southwest and far north St. Louis County. These reductions in service have led to significant criticism for the transit agency.[5][6]

During a January 15th, 2024 service adjustment, Metro announced it had increased Call-A-Ride driver ranks to 124, up from 102 in November 2023 but still below the 201 budgeted. Despite the increase in ranks, Metro must reduce missed trips due to the lack of drivers before increasing the Call-A-Ride service area.[7]

Fleet

Metro's Call-A-Ride fleet is made up of 123 vans equipped with an accessible lift or ramp and priority seating.[8][9]

Roster

Call-A-Ride roster as of fiscal year 2022:[10]

Fleet Number(s) Quantity Year Built Manufacturer Model Engine Seating Notes Source
4330-4379 21 2009 ElDorado Aerotech GMC Duramax 6.6L 14 [10]
4401-4425 17 2008 4418 retired; listed for auction in July 2023 [11]
4430-4453 19 2008 4430, 4434 retired; listed for auction in July 2023 [11]
4501-4537 37 2015 Champion Defender Cummins ISB6.7 [10]
4601-4617 17 2016
4701-4722 22 2019 Arboc SOI Ford 3.7L
4801-4820 20 2020

See also

References

  1. ^ "Transit Ridership Report Second Quarter 2024" (PDF). American Public Transportation Association. September 3, 2024. Retrieved September 5, 2024.
  2. ^ "Transit Ridership Report Fourth Quarter 2023" (PDF). American Public Transportation Association. March 4, 2024. Retrieved September 5, 2024.
  3. ^ "Metro Call-A-Ride". Metro Transit – Saint Louis. Retrieved 2023-09-15.
  4. ^ "New Service Area for Metro Call-A-Ride | April 2023". Metro Transit – Saint Louis. Retrieved 2023-09-25.
  5. ^ Schrappen, Colleen (2023-09-17). "Call-A-Ride's struggles leave disabled St. Louis-area passengers in the lurch". STLtoday.com. Retrieved 2023-09-18.
  6. ^ Stefanescu, Victor (2023-06-22). "Call-A-Ride riders say service cuts hurt, ask Metro to rethink St. Louis-area's plan". STLtoday.com. Retrieved 2023-09-18.
  7. ^ Schlinkmann, Mark (2024-01-05). "Metro to increase bus runs on 17 routes as driver ranks increase". STLtoday.com. Retrieved 2024-02-06.
  8. ^ "Accessibility". Metro Transit – Saint Louis. Retrieved 2024-02-12.
  9. ^ "System Profile". Metro Transit – Saint Louis. Retrieved 2024-07-14.
  10. ^ a b c "Transit Asset Management Plan FY2022" (PDF). East-West Gateway Council of Governments. September 21, 2022. p. 52. Retrieved July 14, 2024.
  11. ^ a b "Public Surplus: Auction #3319010". 2023-07-24. Archived from the original on 2023-07-24. Retrieved 2024-07-14.
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