Web callback

A typical Web callback form

Web callback is a technology where a person can enter his or her telephone number in a form on a web site. The company who owns that Web site will then receive the Web callback request and a call center agent will call the person who made the request back on the number they entered.

In some implementations, the Web callback service provider will place outgoing calls to the owner of the web site, and the user, then connect the calls together. An alternative approach is for the web site owner to receive a SMS text message, so they can initiate the call to the web site user.

Some Web callback service providers allow the callback form to be embedded into the web site, sometimes matching the look and feel of the existing site. Others simply add a hyperlink to the site, which is linked to the service providers own site.

Web Callback vs Click To Call

Different than a simple computer Click To Call (CTC), Web Callbacks are not calls generated from the users computer, but will call any number entered.

As more advanced Web Callback technology is becoming more available, businesses are finding it a useful tool to increase inbound marketing. Along with normal businesses that you would expect to use the tech, that want more calls from their website, the Pay Per Call Industry or Pay Per Call Arbitrage is now seeing an increase use of Web Callback technology to deliver more calls to their clients.

Stub icon

This World Wide Web–related article is a stub. You can help Wikipedia by adding missing information.

Content Disclaimer

Informasi ini disarikan dari Wikipedia dan disajikan kembali untuk tujuan edukasi. Konten tersedia di bawah lisensi CC BY-SA 3.0. Kami tidak bertanggung jawab atas ketidakakuratan data yang bersumber dari kontribusi publik tersebut.

  1. The information displayed on this website is sourced in part or in whole from Wikipedia and has been adapted for the purpose of restating it. We strive to provide accurate and relevant information, however:
  2. There is no guarantee of absolute accuracy. Wikipedia is an open, collaborative project that can be edited by anyone, so information is subject to change.
  3. It is not intended to constitute professional advice. The content displayed is for informational and educational purposes only. For important decisions (e.g., medical, legal, or financial), please consult a professional.
  4. Content copyright. Wikipedia is licensed under the Creative Commons Attribution-ShareAlike License (CC BY-SA). This means that content may be reused with appropriate attribution and shared under a similar license.
  5. Responsible use. Any risk arising from the use of information from this website is entirely the responsibility of the user.