This article is about the contactless smart card used in Japan. For other uses, see Suica (disambiguation).
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Suica (Japanese: スイカ, romanized: Suika) is a prepaid rechargeable contactless smart card and electronic money system used as a fare card on train lines and other public transport systems in Japan, launched on November 18, 2001, by JR East. The card can be used across the nation as part of Japan's Nationwide Mutual Usage Service.[3][4] The card is also widely used as electronic money for purchases at stores and kiosks, especially at convenience stores and within train stations. In 2018, JR East reported that Suica was used for 6.6 million daily transactions.[5] As of October 2023, 95.64 million Suica (including Mobile Suica) have been issued, and 1.63 million stores accept payment via Suica's digital currency.[6]
Since Suica is completely interchangeable with PASMO (see Interoperation), it is supported on virtually any train, tramway, or bus system in Tokyo and the Greater Tokyo Area (excluding various limited and shinkansen trains, as well as some local buses).
Etymology
Suica is an abbreviation of "Super Urban Intelligent Card.[7][8] In the logo, the letters "ic" are highlighted, which stand for integrated circuit and see use in the term "IC card", the common Japanese word for smart card. An additional meaning comes from the ideophone "sui sui" which means "to move smoothly and swiftly", intended to highlight the simplicity of using the card compared with traditional train tickets.[9] Since penguins can also swim smoothly through water, a penguin is used as a motif.[10] The Suica penguin mascot [jp] was designed by illustrator Chiharu Sakazaki.[11]
Uses
While Suica's primary usage is as a fare card for public transportation, it can also be used as electronic money for general purchases. With the exception of archaic, first-generation cards printed before 2004, all Suica have the logo, which indicates that the card can be used for e-money payments.[12]
Other components that may also appear alongside the e-money mark include:
Two dots ("●●") below the logo, indicating support for FeliCa Pocket services such as various reward point programs.[13][14][15]
This mark formerly indicated support for Suica Internet Service [jp], a system that allowed users to charge their Suica via the web,[16][17] as well as using the card for online shopping via a FeliCa NFC reader/writer peripheral device known as PaSoRi.[18] The service was introduced in July 2009 and retired in February 2021.[19][20]
As of 2004, JR East employees use the card as an employee ID card.[24]
Functions and services
Ticket gates at Ikebukuro Station in 2006. The center lane is exclusive to Suica. Gates have since been replaced to support all major IC cards.An automatic Suica reader at Kuzuoka, a station not equipped with regular ticket gatesKeylesslocker system for Suica and PASMO cards in Shibuya Station
Usage of the card involves scanning it at a card reader. The card's technology allows for it to be read at a short distance from the reader, so contact is not required,[25] despite instructions which often inform users to 'touch' (タッチ, tacchi) cards on readers. Many riders[who?] leave IC cards in wallets or pass cases, and pass these objects over reader when entering a ticket gate. The balance on the card is displayed when riders pass through ticket gates. The minimum fare to ride at least one stop is required to enter, but no fare is charged until the user exits the system, upon which cards much be touched on readers again.[25]
A travel record of the past 20 trips is stored on the card, and can be displayed or printed out at ticket machines or some fare adjustment machines.
Along with fare balance, Suica may store commuter passes, pre-purchased fares for one, three, or six month periods along a certain route which make future rides a line between the specified stations free of charge.[citation needed]
When traveling from a JR East station where Suica is supported to a station outside of the JR East area, purchasing a ticket is required.[26] Tickets may be purchased with a Suica's balance.[citation needed]
Points of purchase
Suica are available at ticket vending machines or customer service windows in the Suica area, namely at all JR East train stations. A new card costs 2,000 yen, which includes a 500 yen deposit that will be refunded if the card is returned. The remaining 1,500 yen is immediately available for rides on transport, and more money can be charged on to the card (in 500, 1,000, 2,000, 3,000, 4,000, 5,000, and 10,000 yen increments), up to a card maximum of 20,000 yen. Cards may also be charged at at fare adjustment machines within any station's ticket gates, i.e. inside the fare-paid zone.
On June 8, 2023, railway operators including JR East announced a temporary suspension of sales of unregistered cards, which do not display the customer's name, due to the 2020–2023 global chip shortage.[27] In August 2023, sales of registered cards displaying the customer's name (My Suica) were also suspended, and customers were encouraged to use Mobile Suica instead.[28][29] As of March 2024, sales of the card remain officially suspended "for the time being",[30] but since January 2024 have been available in limited quantities to foreign tourists at customer service centers.[31][32]
Types of cards
Suica are sold by JR East and two of its subsidiaries:
Suica (and My Suica), Welcome Suica, and View Suica are sold directly by JR East
The View Suica [jp] pairs the prepaid Suica with a credit card. Various types of these "affiliate cards" exist, including at least one available through JR and View, and others such as the Bic Camera Suica. These function both as a prepaid Suica as well as a regular credit card, and provide an auto-charge feature to prevent exhausting the Suica balance. The automatically recharged amount is added to the user's credit card bill. Thus, these cards have two balances: a prepaid Suica balance and a credit balance for which monthly bills are sent. Thus, store-related cards like the Bic Suica can include fully three separate functions: serving as a store point card, a general use Suica, and as a credit card. Any credit purchase (restricted, in the case of Bic, to JCB) adds a small amount to the available points on the store point card. Yet another type of Suica offered by Japan Airlines that is called JALCARD Suica. In addition to having Suica and credit card functionalities, a JALCARD Suica can also function as an electronic boarding pass for a JAL-operated domestic flight in Japan at an airport that offers the JAL IC service.
My Suica
"My Suica" is JR East's term for a Suica registered in one's name. Riders may input their personal information at the time the card is created which allows for a transfer of balance if the card is lost, stolen, or breaks.[33] Child versions (which charge half fares) are also available.
Welcome Suica
In August 2019, JR East unveiled Welcome Suica, a Suica variant designed to be used by international tourists visiting Japan. The card's design features white cherry blossoms on a red background.[34] Welcome Suica is also reloadable, but unlike regular Suica cards, Welcome Suica does not require the user to make a deposit. However, Welcome Suica can only be used for 28 days from the date of purchase after which it expires permanently. It is also nonrefundable, regardless of the balance or user's activity.[35]
JR East request customers always carry with them a reference sheet, or receipt, to accompany the card.[35] Child versions (which charge half fares) are also available.
Card stacking
Ticket gates return an error when the scan encounters more than one compatible card. Although it is intended that each person have only one Suica, many people have more than one, or may carry other IC cards as well.[citation needed] Consequently, JR East began an awareness campaign in March 2007 to discourage commuters from storing multiple cards together.[citation needed] Incompatible cards, such as Edy, seem to have an inconsistent effect on a machine's ability to read the card which may depend on the reading device. On the other hand, the Express-IC (EX-IC) card for Tokaido Shinkansen reservations is meant to be used in this manner (stacked on top of an IC card to facilitate transfer between Shinkansen and regular lines).[citation needed]
Technology
The card incorporates a contactless Near Field Communication (NFC) technology developed by Sony called FeliCa.[36] The same technology is also deployed in the Edy electronic cash cards used in Japan, the Octopus card in Hong Kong, and the EZ-Link Card in Singapore.
Interoperation
Interoperation map
On 18 March 2007, the Tokyo-area private railways, bus companies, and subways implemented PASMO, a smart card solution to replace the existing Passnet magnetic card system. Through collaboration with JR East, passengers can use Suica wherever PASMO cards are accepted to ride any railway or bus in the Tokyo metropolitan area. Monthly passes for JR East lines can only be on Suica, while monthly passes for Tokyo Metro can only be on PASMO cards; besides this caveat, the cards are functionally identical for commuters.
Since January 2006, a version called Mobile Suica (モバイルSuica, Mobairu Suika) was incorporated into mobile FeliCa wallet phones by Japan's mobile operators.[40] This system includes Java applications to manage the Suica function in the mobile phone, to recharge the Suica stored in the mobile phone, review the stored value and perform other functions via the mobile phone. An enhancement for 2007 allowed for Suica charges to be added directly to the phone bill, eliminating the requirement to constantly add to and monitor the remaining balance. On May 23, 2011, JR announced[41] debut of Mobile Suica app for Android Smartphones supporting Osaifu-Keitai. It was first launched by the carriers NTT DoCoMo and au, and now also offered by SoftBank Mobile and Willcom.
Like physical cards, Mobile Suica cards can also be charged when the remaining balance gets low. Other features supported by the mobile phone includes the ability to review past Suica transactions via the phone's display. Mobile Suica interacts with the FeliCa chip using Java technology.[citation needed]
Since October 2006, it is possible to register for Mobile Suica using any major credit card. A limited e-money-only application called "Easy Mobile Suica" (which does not require a credit card) was also launched in late October 2006.[citation needed]
Apple Pay
On September 7, 2016, Apple announced that Suica cards could be added to Apple Pay in the Wallet app and used in the same way as a physical card.[42] This functionality was limited to devices purchased in Japan which included FeliCa support: iPhone 7 (model A1779 and A1785) and Apple Watch Series 2.[43] With the release of the iPhone 8, iPhone X and the Apple Watch Series 3, and later, devices purchased anywhere in the world could be used with Apple Pay Suica.[44][43]
iOS 13 introduced support for creating a virtual Suica card from the Wallet app.[43]
iOS 15 introduced new Wallet app improvements and a dedicated category for adding Suica and other transit cards regardless of the device region setting.[45]
Google Pay
On May 24, 2018, Google announced that Suica cards could be added to Google Pay.[46] This functionality is limited to Android devices that have their Google Account's region set to Japan and which support Osaifu-Keitai, i.e. the phone must have been purchased in Japan, or be rooted (and have a FeliCa chip, as modern Google Pixel phones do) to enable this feature.
^Tsuchimoto, Gaku (July 22, 2014). "交通系電子マネーを使ってWii Uのチャージに挑戦、手軽さが魅力的" [Using transport e-money to charge Wii U - convenience is attractive]. Inside (in Japanese). Japan: IID, Inc. Retrieved July 22, 2014.
^"ニンテンドー3DSシリーズおよびWii U内のニンテンドーeショップにおけるクレジットカードと交通系電子マネーのご利用取扱い終了について" [Regarding the termination of use of credit cards and transportation electronic money at the Nintendo 3DS series and the Nintendo eShop in Wii U]. nintendo.co.jp (in Japanese). July 20, 2021. Retrieved June 15, 2022.
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