Tongeren signal box used to be located in the station building. It was permanently staffed until the 1990s, since when the train traffic in and around Tongeren has been regulated from Bilzen. The Tongeren signal box remained in place, but was only in use in the event of faults or maintenance works. On 24 June 2016, it was finally closed at the same time as the Bilzen signal box.[2] Since then, train traffic has been regulated from Hasselt's modern, central traffic control post.[2]
The ticket office of the station is only open during the week, between 5:45 a.m. and 1 p.m.[1]
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