It became part of the London and North Eastern Railway during the Grouping of 1923. The station then passed on to the North Eastern Region of British Railways on nationalisation in 1948. The Alnwick branch service was withdrawn in January 1968, with freight traffic ending in October the same year. The station had an additional platform face on the 'down' (northbound) side for use by branch trains, but this lost its track in the early 1970s after the branch closed (along with the buildings on that side) and was removed altogether prior to the station being refurbished in 2004. The main building on the southbound platform is not original – it was erected in 1987 to replace the original structures constructed when the Alnwick branch opened in 1850.
The station is staffed, with the ticket office on platform 1 open every day of the week (06:40-18:15 Mon-Sat, 10:20-21:30 Sundays). A self-service ticket machine is also provided (this can be used to collect pre-paid tickets as well as for use when the booking office is closed). There is a waiting shelter and help point on platform 2 as well as a waiting room, vending machine and toilets on platform 1. Level access is available to both platforms via lifts in the footbridge. Train running information is offered via automated announcements, digital displays and timetable posters.[5]
The station is generally served by a two-hourly CrossCountry service between Edinburgh Waverley and Plymouth via Birmingham New Street, with some northbound services extending to Glasgow Central and Aberdeen. The station is also served by a two-hourly London North Eastern Railway service between Edinburgh and London King's Cross, with some northbound services also extending to Glasgow Central and Aberdeen. These services combine to give a roughly hourly off-peak service with additional services during the peak hours.[6][7]
Since December 2021, the station is also served by five trains per day between Edinburgh Waverley and Newcastle which are operated by TransPennine Express.[6][8]
Northern Trains operate a limited service of four trains per day (two in the morning and two in the evening) northbound to Chathill and southbound to Newcastle. Both southbound services on weekdays and the morning service on Saturdays continue beyond Newcastle to Carlisle via Hexham.[6][9]
Body, G. (1989). PSL Field Guides - Railways of the Eastern Region Volume 2: Northern operating area (1st ed.). Wellingborough: Patrick Stephens Ltd. ISBN1-8526-0072-1. OCLC59892452.
Jowett, Alan (2000). Jowett's Nationalised Railway Atlas (1st ed.). Penryn, Cornwall: Atlantic Transport Publishers. ISBN978-0-906899-99-1. OCLC228266687.
Jowett, Alan (March 1989). Jowett's Railway Atlas of Great Britain and Ireland: From Pre-Grouping to the Present Day (1st ed.). Sparkford: Patrick Stephens Ltd. ISBN978-1-85260-086-0. OCLC22311137.
^ abStations in Middlesbrough, Redcar and Cleveland, and Stockton-on-Tees are considered part of North East England, while stations in the unitary areas of York and North Yorkshire are considered part of Yorkshire and the Humber.
^Stations in North Lincolnshire and North East Lincolnshire are considered part of Yorkshire and the Humber, while all other stations are considered part of the East Midlands.